Job Description

The collection manager takes care of the in-house collection team while enforcing company policy. The position also leads a team of staff members to ensure the collections department is efficient.

Responsibilities:
– Bilingual (English and Arabic)
– Create and implement strategies to increase the number of successful collections on outstanding debt.
– Develop goals that complement the overarching business goals of the company and coordinate staff to continually meet and exceed goals.
– Coordinate activities of staff members to ensure a smooth and efficient department that reduces the number of cases that are overlooked.
– Oversee the collection of outstanding credit and invoices to minimize profit loss while ensuring it is handled appropriately and per company policy.
– Implementing new strategies and tactics to improve collections and recovery performance, training, and coaching other staff to improve performance.
– Create and implement strategies to increase the number of successful collections on outstanding debt.
– Recruit, hire, train, and evaluate staff members within the collections department to ensure a sufficient number of staff members are available to handle the workload.
– Develop goals that complement the overarching business goals of the company and coordinate staff to continually meet and exceed goals.
– Run reports and analyze data pertaining to the department and share it with executive staff and managers of department staff as needed.
– Run Projects and Programs to increase efficiencies of Debt collection.
– Liaising with collection agencies regarding the collection and claim pay activities and further developing strong, sustainable relationships.

Job Description

Technical project support engineer who understands development and project life cycle, with knowledge of Capital Markets technologies.