Job Description

• Initiating action to address any gaps or deficiencies identified during the remediation process;
• Providing insightful, quality reporting to internal Boards, Committees and other key stakeholders to support risk processes.
• Managing completion of the Annual Risk & Compliance Staff Declaration.
• Contributing to Risk Committee meetings on current risk issues and developments;
• Overseeing and testing the Group Business Continuity Plan.
• Reviewing current risk management policies and protocols.
• Observing and assessing internal operations.
• Evaluating risk levels and implications.
• Developing and implementing policies and contingency plans to reduce and control risks and liabilities.
• Preparing and presenting risk assessment reports and proposals.
• Driving service levels from the Risk & Compliance function to ensure that the operational risk needs of the business are serviced appropriately, through maintenance/reporting and controls of key areas policies, procedures, systems and controls;
• Initiating action to address any gaps or deficiencies identified during the remediation process;
• Providing insightful, quality reporting to internal Boards, Committees and other key stakeholders to support risk processes.
• Managing completion of the Annual Risk & Compliance Staff Declaration;
• Contributing to Risk Committee meetings on current risk issues and developments;
• Overseeing and testing the Group Business Continuity Plan.
• conducting detailed risk assessments.
• Analyzing market trends, reports, statistics, and relevant documentation.
• Compiling and analyzing data and information about the organization, its practices, and legal obligations.
• Driving service levels from the Risk & Compliance function to ensure that the operational risk needs of the business are serviced appropriately, through maintenance/reporting and controls of key areas policies, procedures, systems.

Job Description

We’re looking for a Marketing Specialist / Manager who is excited to help us build the region’s #1 digital lender for SMEs. You’ll have the unique opportunity to join us almost at the start of our mission to re-invent finance in the Middle East. And if it matters to you, we are strongly committed to the principles of Islamic Banking as we embark on this exciting journey.

Funding Souq’s mission is to enable a reliable financing solution for the region’s underserved SMEs!

Key Responsibilities:

– Understanding of technical SEO requirements and the ability to write optimised copy to improve web page ranking on Google.
– Social media campaign management from start to finish.
– Upkeeping social media channels and ensuring effective community management.
– Ideation for creative content marketing and website update.
– Plan and execute local PR & events activities in KSA.
– Develop brand equity and positioning activities in the Saudi market.
– Develop monthly reports and insights on your market\’s performance by using analytics tools.
– Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points.

Job Description

Instant payments? Personal finance products? Faster loan/credit applications from more accurate credit history? By now pay later? Crypto?

Did you know you’re likely to have used Open Banking in everyday life within the above products without even realising? Once held exclusively by banks, personal financial data is now available for startups and developers to create new financial services and tools to benefit end users!

Well, at TG we are enabling Open Banking in the MENA region, which is made up of over 550 million people! We are the first & largest Open Banking platform in MENA & already have a license in Bahrain, Saudi Arabia & Dubai where the banks are being made by the regulators to expose APIs.

Think how much of an impact you could have, being part of the product mission for that region…

At TG, we’re building a culture of continuous professional growth, excellence and building great relationships with colleagues along the way. We seek team players that have low ego but high ambition.

We are hiring an Information Security Manager to join the team. This role is the lead security role within the Saudi Arabia arm of the business and requires SAMA approval before a successful appointment. Experience and confident communication is of utmost importance.

What you will be working on:

Maintain, communicate, audit, and improve the organisation’s ISO 27001 certified Information Security Management System.
Coordinate with the regulator on matters pertaining to cybersecurity threats, compliance with CSF etc.
Deliver risk-based cyber security solutions that address people, process, and technology including information security policies & processes.
Manage the cyber security activities.
Monitoring of the cyber security activities (SOC monitoring).
Monitoring of compliance with cyber security regulations, policies, standards, and procedures.
Overseeing the investigation of cyber security incidents & performing cyber security reviews.
Gathering and analysing threat intelligence from internal and external sources.
Measure and review performance metrics to monitor compliance with SAMA’s Cybersecurity Framework and associated policies, procedures, and controls.
Collaborate with clients, third parties, and regulators to complete effective due diligence processes demonstrating the maturity and effectiveness of the organisation’s policies and controls.
Evangelise security across the business by delivering security awareness training, campaigns and initiatives through third parties, phishing and ransomware assessments, and the use of effective internal communication tools to build a security focused culture.
Contribute the organisation\’s security incident response programme responding and recovering from any threats. Including the evaluation and reporting of security incidents.
Advocate data privacy.
Perform data mapping and risk assessment and in order to implement strong controls.
Align systems, policies, and procedures with these regulatory bodies and laws regarding data protection.

Job Description

We\’re looking for a Credit Analyst who is excited to help us build the region’s #1 digital lender for SMEs. You\’ll have the unique opportunity to join us almost at the start of our mission to re-invent finance in the Middle East. And if it matters to you, we are strongly committed to the principles of Islamic Banking as we embark on this exciting journey.

Funding Souq’s mission is to enable a reliable financing solution for the region’s underserved SMEs and beyond!

Responsibilities:

– Research and evaluate clients’ creditworthiness.
– Approve or reject loan requests, based on credibility and potential revenues and losses.
– Create credit scoring models to predict risks.
– Communicating ideas for improving current practices and procedures to ensure the best industry standards.
– An analytical approach to work, good with processing and analysis of complex data.
– An affinity for systems and automation of work.
– Experience working within a culture that requires adaptability, fast decision-making.

Job Description

We\’re looking for an Operations & Admin Officer/Manager who is excited to help us build the region’s #1 digital lender for SMEs. You\’ll have the unique opportunity to join us almost at the start of our mission to re-invent finance in the Middle East. And if it matters to you, we are strongly committed to the principles of Islamic Banking as we embark on this exciting journey.

Funding Souq’s mission is to enable a reliable financing solution for the region’s underserved SMEs and beyond!

Responsibilities:

– Flexible and adaptable to work with cross-disciplinary teams.
– You find large challenges exciting and enjoy executing them to completion; no task is too big or too small.
– You act with integrity and have the ability to thrive in a dynamic and constantly changing environment.
– You ensure all required tasks and job duties are completed in a timely manner and maintained.
– You take the initiative to complete tasks and seek out additional areas requiring attention.
– You communicate effectively to escalate issues or prompt corrective action where necessary.
– Establish workflow procedures to support daily business operations.
– Prepare expense reports and purchase requisitions.
– Build cross-functional relationships between departments.
– Coordinate both domestic and international travel arrangements.
– General office duties as needed.

Job Description

We\’re looking for a Compliance Officer/Manager who is excited to help us build the region’s #1 digital lender for SMEs. You\’ll have the unique opportunity to join us almost at the start of our mission to re-invent finance in the Middle East. And if it matters to you, we are strongly committed to the principles of Islamic Banking as we embark on this exciting journey.

Funding Souq’s mission is to enable a reliable financing solution for the region’s underserved SMEs and beyond!

Responsibilities:

– Contribute to and lead the development of compliance policies and procedures whilst – ensuring compliance with SAMA regulations.
– Responding to questions from the business in a timely manner and providing – support in training employees on a regular basis.
– Collate monthly and quarterly Management information and update management of key achievements/ developments in the Compliance Program.
– Identify upcoming changes in SAMA regulations.
– Create/update money-laundering risk analysis and ensure adequate monitoring.
– Facilitate the signing of contracts with funding applicants.
– Perform tasks as assigned by the direct manager or executive director.

Job Description

We\’re looking for a Finance Officer/Manager who is excited to help us build the region’s #1 digital lender for SMEs. You\’ll have the unique opportunity to join us almost at the start of our mission to re-invent finance in the Middle East. And if it matters to you, we are strongly committed to the principles of Islamic Banking as we embark on this exciting journey.

Funding Souq’s mission is to enable a reliable financing solution for the region’s underserved SMEs and beyond!

Responsibilities:

– Oversees the finance and operation functions of the company.
– Submits monthly, quarterly, and annual regulatory returns.
– Manages external and internal audit reports from end to end.
– Periodic reconciliation of cash and client money accounts.
– Regularly monitors material exposures to risks and ensures that appropriate control mechanisms are in place to support effective management—implementation of specific governance and control arrangements to ensure that a robust framework is maintained.
– Ensures compliance with the regulations and instructions issued by regulatory authorities like the Saudi Central Bank, ZATCA, Dubai Financial Services Authority etc.
– Directs the preparation of all financial statements, including income statements, balance sheets, BOD reports, tax returns, and governmental authorities reports.
– Reviews the planning process and suggests improvements to current methods.
– Analyses revenue, expenses, cash flows, and balance sheets.

Job Description

• Maintain up-to-date knowledge on AML practices and standards.

• Assisting in the preparation and review of legal documents.

• Provide timely advice and support on legal matters to the management.

• Manage Nafith Platform and execute the electronic notes.

• Manage communication with the Ministry of Justice.

• Manage the collection process with the delayed borrowers.

• Keeping track of legal documentation and ensuring accuracy and completeness.

Job Description

– Managing client portfolios.
– Sustain business growth and profitability by maximizing value.
– Analyzing customer data to improve the customer experience.
– Holding product demonstrations for customers.
– Improving onboarding processes.
– Evaluating and improving tutorials and other communication infrastructure.
– Mediate between clients and the organization.
– Handle and resolve customer requests and complaints.
– Maintain the retention rate at the highest, and decrease churn.
– Maintain a high customer satisfaction level.

Job Description

Based: Riyadh, Saudi Arabia (remote working, onsite collaboration required for cross-functional working. Space in FinTech Saudi)

Reports to: CEO

Post: Permanent, full time

Approval: You will need to be approved by the regulator & must be a KSA national as per local employment law

Follow: You can find us on LinkedIn

What you\’ll do…

The Country Manager – KSA will be responsible for driving our expansion strategy, position, and execution as we continue our aggressive growth plans internationally beyond our Dubai HQ. This role will require an experienced commercial and operational leader as our figurehead and representative on the ground in Saudi Arabia. You will focus on supporting the growth of the Saudi Arabia territory across FinTech, Banks, and merchants.

You’ll consistently align with our Chief Commercial Officer on go to market, and on the ground support Commercial, Compliance and Operational team members to help build and grow the brand, relationships, and key partnerships in the right way, building credibility and sustainable growth for the long-term future. By leveraging the existing team, but also independently use your own network, and continuously expand this to maximise engagement and retention of key clients. You’ll be our operational leader on the ground to promote, expand and secure our position that will ultimately generate revenues for TG.

We’ll need you to build partnerships with Tier 1 institutions in the region, understand the regulatory landscape and lead the engagement with local regulators. You’ll collect and report to our COO in Dubai headquarters the insights, trends, local and regulatory needs and how to leverage the team in Saudi Arabia further. You’ll support informing Marketing and Business Development and Operations on strategies for marketing efforts and operations functions. At times you will advise and support wider functions such as Legal and Compliance on setting up and expanding in the territory further and other business requirements that need to be met.

You will be an active contributor to supporting team growth and delivery as we continue to create a progressive team. We seek team players that have low ego but high ambition. You’ll want to join a mission driven company, building a world class customer experience, creating a market leading culture and inspiring high performing teams.

Key Responsibilities

Regulatory Affairs & Key Relationships

Act as the most senior Single Point of Contact for all regulators, high value relationships for Banks, Institutions, FinTechs, merchants and strategic partnerships
Driving change required for TG’s KSA sandbox graduation and licensing
Key contact for SAMA regulator on their requirements, communications and reporting on our activities and expansion plans, leading and co-ordinating on regulatory responses and projects
Expected to liaise with C-level and below at the customer

Drive true value for our network and relationships

Be an expert on best practices in change management
Deeply understand our customers’/partnerships/regulator objectives and become a trusted right-hand advisor
Determine how to define, drive, and demonstrate the value (ROI) delivered

Lead cross-functionally to drive expansion success

Clarify ownership for each part of the journey and requirements with teams
Gather feedback from other departments, including Legal, Sales, Compliance, Ops, Product, HR and others, to improve the engagements
Create key relationship feedback loop and reporting cadence
Help foster company-wide culture around Client/Relationship Engagement & Success

We need you to have…
Experience of growth, innovation, transformation, digital expansion for FinTech/within Financial Services landscape in Saudi Arabia
Experience/Knowledge of SAMA regulator highly desirable
Track record of establishing commercial growth in Saudi Arabia within FinTech/Financial Services space
Strong project management & customer success experience, particularly working with Tier 1 institutions
Knowledge in open banking, its applications, innovations, standards, best practices to drive change in a consulting manner
Strong internal collaborator to build feedback and reporting loop between Product, Compliance, Tech, HR and Operations functions for the regulator
Experienced setting up and championing in country reporting for cross-collaboration
Highly organized with proven success in following through to agreed timelines
Ability to build strong local culture and community around open banking

It\’s great if you also have…

A rolodex of contacts in the banking/FinTech space
A background in technology & product innovation

We\’re a remote first company where team work and collaboration has no barriers. We embrace diversity and encourage talent who bring a range of perspectives to apply for our roles even if you do not match every requirement in the list above. TG makes hiring decisions based on experience, aptitude, skill and sharing our company values. We will not discriminate with regards to any legally protected characteristics.

Job Description

Key Responsibilities:

Implement Information Security Management in accordance with SAMA CSF requirements.
Take part in security audits and penetration testing of IT infrastructure, web, and mobile applications that may store critical business information.
Use advanced skills to identify and exploit vulnerabilities in systems, services, and applications.
Evaluate employees\’ ability to detect and resist attacks through Social Engineering.
Identify and address weaknesses and vulnerabilities in the ICS environment to improve cyber security posture.
Analyse web application code to find security flaws and vulnerabilities.
Regularly review threats to the environment to detect any indication of past or ongoing attacker presence in the network.
Scan assets to discover vulnerabilities in the perimeter, internal networks, and cloud.
Verify the effectiveness of perimeter and internal firewalls against security best practices through manual and automated techniques.

Job Description

We are looking for an enthusiastic Marketing Specialist to help us in our overall marketing efforts. You will be an integral part of the development and execution of marketing plans to reach targets from brand awareness to product promotion.

A Marketing specialist should be a competent professional able to grasp consumer behavior trends and generate creative ideas. You should also be well-versed in specialized marketing concepts, principles, and tactics.

Job Description

Responsibilities
· Write elegant, efficient, and testable C# code, which is easy to maintain and debug.
· Cover code with tests and perform manual testing of features.
· Conduct research and prototyping of implementation ideas.
· Review the work of colleagues.
· As an excellent teammate, continuously improve our team’s processes, brainstorm ideas, and
communicate status and progress.
Requirements
Essential
· Experience in C#
· Experience in Entity Framework Core
· Understanding of SQL or NoSQL databases
· Understanding SOLID Principles
· Good to have Knowledge of professional software engineering best practices for the full software
development life cycle, including coding standards, code reviews, source control management, build
processes, testing, and operations
· Conduct code reviews and code refactoring
Desirable
• Knowledge of Agile/Scrum project management methodology
• Ability to solve algorithms

Job Description

We are looking for a Copywriter who can write clearly and concisely about subjects related to investment, startup, venture capital, etc.

Responsibilities:
Writing articles and different types of content.
Interpret copywriting briefs to understand project requirements.
Collaborate with editor and marketing team (e.g., email campaigns and landing pages).
Conduct high-quality research.
Edit and proofread copy as needed.
Use SEO principles to maximize copy’s reach.
Write clear, attractive copy with an authoritative voice.

Job Description

Responsibilities
· Participate in requirements analysis
· Collaborate with internal teams to produce software design and architecture
· Write clean, scalable code using ASP.NET Core C#
· Test and deploy applications and systems
· Revise, update, refactor and debug code
· Develop documentation throughout the software development life cycle (SDLC)

Job Description

Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions.

Leading ongoing reviews of business processes and developing optimization strategies.

Staying up-to-date on the latest process and IT advancements to automate and modernize systems.

Conducting meetings and presentations to share ideas and findings.

Performing requirements analysis.

Documenting and communicating the results of your efforts.

Effectively communicating your insights and plans to cross-functional team members and management.

Gathering critical information from meetings with various stakeholders and producing useful reports.

Working closely with clients, technicians, and managerial staff.

Providing leadership, training, coaching, and guidance to junior staff.

Allocating resources and maintaining cost efficiency.

Ensuring solutions meet business needs and requirements.

Performing user acceptance testing.

Managing projects, developing project plans, and monitoring performance.

Updating, implementing, and maintaining procedures.

Prioritizing initiatives based on business needs and requirements.

Serving as a liaison between stakeholders and users.

Managing competing resources and priorities.

Monitoring deliverables and ensuring timely completion of projects.

Job Description

Job Purpose:

To meet and exceed customer service goals as set by Management. Enhance customer service experience of web-based consumers (B2B, B2E,B2B including partnerships/stakeholders) through Customer care team

Duties and responsibilities :

• Design and plan Customer care department KPA/KPI and annual budget
• Recruiting and Managing the Associate Manager/Supervisors/Executives
• He/she should be a “subject matter expert\”, from a business, operations, customer service and consumer affairs perspective. The e-commerce Customer Service Manager will own many aspects of support, ranging from building scripts/FAQ for phone/email / online chat to driving initiatives to improve day-to-day processes.
• He/She will oversee the day-to-day operations of the Customer Care Associates through Associate Managers/Supervisors/Team leads.
• He/she will design & conduct formal training sessions upon initial hire as well as ongoing refresher courses.
• A performance evaluation and continuous performance enhancement process to be implemented
• He/She will evaluate and analyze systems, i.e. email and chat service to ensure it is being used to its maximum benefit. Report on productivity and react accordingly.
• Utilize market-leading Customer Service and web technologies to increase consumer satisfaction.
• Responsible for the day-to-day administration of Live Chat tools and other web-based consumer Affairs Technology
• Coordinate with Growth/product, QC and marketing to design and conduct a periodic market survey
• Periodic/regular Customer Care MIS with market and consumer behavior insights
• Keep a close eye to Identify Consumer pain/challenges regarding customer UX in different platforms, solution gaps or improvement areas to regularly update management
• Strictly monitor Regulatory guidelines regarding Customer/consumer rights
• To become one point contact for Regulator/SAMA
• Closely follow up with internal stakeholders to submit a timely response to any regulatory enquiries or complaint
• Support product and business teams to conduct periodic surveys
• Bring in timely update for Customer care CRM/core systems

Qualifications :

• Knowledge of banking/Insurance/E-business Customer Care (Preferably from the Insurance/Financial Segment)
• Excellent communication and Leadership ability
• Degree, preferably in Business Management, or a related field
• Preferably with MBA

Experience & Requirements :

• 5-10 years of Customer care leadership Experience.
• Preferably 3-5 years working in E-Business, Banking, or Insurance
• Proven work experience as Manager/Asst.manager in a similar role in a reputed organization in Saudi Arabia
• Exceptional interpersonal/team-building skills including the ability to communicate with all levels of the organization and participate on multi-functional teams
• Detail-oriented, demonstrate strong written and verbal communication skills
• Ability to work in a dynamic environment and be results and deadline driven
• Microsoft Office proficiency with Word and Excel

Job Description

Position Overview:

The incumbent examines and analyses accounting records to determine financial status of organization and prepares financial reports concerning operating procedures by performing the following duties.
______________________

Key Roles and Responsibilities:

• Reviews data regarding material assets, net worth, liabilities, capital stock, surplus, income, and expenditures.
• Reviews computer-generated reports to determine if accepted accounting procedure was followed in recording transactions.
• Counts cash on hand, inspects notes receivable and payable, negotiable securities, and cancelled checks.
• Verifies journal and ledger entries of cash and check payments, purchases, expenses, and trial balances by examining and authenticating inventory items.
• Prepares reports for management concerning scope of audit, financial conditions found, and source and application of funds.
• Makes recommendations regarding improving operations and financial position of company.
• Establishes guidelines for discovering and preventing fraud.
• Examines company payroll and personnel records to determine worker\’s compensation coverage.
• Establishes and maintains client relationships.

Note: The above is a list of the key accountabilities of the role. The employee in this role is expected to be open to manage other responsibilities that are linked to this role which can be assigned to him by his manager from time to time
________________________

Required work experience/Qualifications/Certification :

• Education: Bachelor\’s degree (B. A/B COM.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience / or Appropriate Degree in Business, Accounting, Finance or equivalent. CIA level 1 certification is preferred.

• Experience: Minimum Experience of five years in a technology company. Insurance Background is preferred.

• Language / Numeric Ability –Ability to read, analyses, and interprets common scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to write speeches and articles for publication that conform to prescribed style and format.
Ability to apply advanced mathematical concepts such as exponents, logarithms, quadratic equations, and permutations. Ability to apply mathematical operations to such tasks as frequency distribution, determination of test reliability and validity, analysis.

• Computer Skills –To perform this job successfully, an individual should have knowledge of Word Processing software; Spreadsheet software; Accounting software; Inventory software; Internet software and Database software.

• Reasoning Ability – Ability to define problems collects data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Job Description

– Develop strategic marketing initiatives and activities.
– Implement marketing plans that include print, broadcast and online content.
– Create branded advertising campaigns, and support the marketing and design teams by coordinating and collating content.
– Setup tracking systems for marketing campaigns and online activities.
– Conduct market research to identify marketing opportunities and negotiate media coverage.
– Traffic all advertising efforts to appropriate channels.
– Develop and manage all internal communication systems.
– Create, maintain and strengthen the organization’s overall brand through all media avenues.
– Organize and streamline service offerings into user-friendly concepts.
– Simplify complex data into a user-friendly format such as graphs, charts and other visual aids for clients and management.